• 24 x 7 service with personalized greeting
• Low cost: starting @ $66/month for a live operator and $25/month for automated.
• FREE U.S. toll free or local number
• Simple Billing: Rates based on incoming calls and not on minutes used
• Bilingual Operator available (English and Spanish)
• Call patch, email or text (SMS) transmission
• Can be customized for your specific needs
• Personalized greeting, call tree, music on-hold, IVR menus

• A cost effective and efficient solution for booking and confirming your client's or patient's appointment
• Rate starting @ $85/month
• FREE U.S. phone number as appointment call-in hotline or forwarding number
• We can mirror your web-based desktop or EMR calendar application to add, delete or change appointments
• FREE customized outgoing call menu setup

CALL CENTER SEAT LEASING AND SOLUTIONS

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• $250 / workstation / month
• Redundant internet & power back-ups
• FREE US number with unlimited inbound & outbound calling
• 24 hour in-house Tech Support
• Manpower pool database
• US based liaison address and representative
• Call tree/routing and customizable IVR menu with multiple extensions
• Interactive training tools for US based trainer
• Bilinguals operators available

VIRTUAL MEDICAL OFFICE ASSISTANT

• Insurance eligibility verification
• Procedure and test pre-authorization
• Electronic Medical Record (EMR) data entry and processing / eFax inbox sorting and filing
• EMR data retrieval for fax out and email transmission
• Medical coding, billing and collections
• Medical transcription, editing and quality assurance
• Patient appointment scheduling and confirmation
• Post visit follow up call and survey
• Patient health screening reminder
• Vaccine reminder